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Banking Reviewed Nov 2025
Loan recovery agent threats
Recovery agents are using abusive language, threatening you, or calling at odd hours to recover a loan.
4 steps 4 documents ~4 min read Bank's Grievance Cell
The law
RBI Guidelines on Fair Practices Code. Section 351 of Bharatiya Nyaya Sanhita (BNS), 2023 (Criminal Intimidation).
Your remedy
Immediate stop to harassment and compensation from the bank/NBFC.
Steps to take
Documents to gather
Where to go
Bank's Grievance Cell, RBI Ombudsman, or Local Police Station.
Jurisdiction varies by state — confirm exact venue with a local advocate.
Need help right now?
Toll-free numbers — tap to call.
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