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Banking Reviewed Nov 2025
Credit card wrongfully charged
You noticed unauthorized international or domestic transactions on your credit card.
3 steps 3 documents ~3 min read Card Issuing Bank
The law
RBI Guidelines on Limiting Liability of Customers in Unauthorized Electronic Banking Transactions.
Your remedy
Full reversal of the unauthorized amount (Zero Liability) if reported within 3 days.
Steps to take
Documents to gather
Where to go
Card Issuing Bank, then RBI Ombudsman.
Jurisdiction varies by state — confirm exact venue with a local advocate.
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