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Nyaya Vidhiन्याय विधि · Indian Law, Lucid
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Consumer Reviewed Nov 2025

Received a fake product

An e-commerce platform or retail store sold you a counterfeit or duplicate product disguised as original.
4 steps 4 documents ~4 min read

The law

Consumer Protection Act, 2019 (Unfair Trade Practice). Trademarks Act, 1999.

Your remedy

Refund, replacement with original product, and compensation for cheating.

Steps to take

0 of 4 done

Documents to gather

0/4

Where to go

e-Daakhil Portal or District Consumer Commission.

Jurisdiction varies by state — confirm exact venue with a local advocate.

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Toll-free numbers — tap to call.

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