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Consumer Reviewed Nov 2025
Received a fake product
An e-commerce platform or retail store sold you a counterfeit or duplicate product disguised as original.
4 steps 4 documents ~4 min read e-Daakhil Portal or District Cons…
The law
Consumer Protection Act, 2019 (Unfair Trade Practice). Trademarks Act, 1999.
Your remedy
Refund, replacement with original product, and compensation for cheating.
Steps to take
Documents to gather
Where to go
e-Daakhil Portal or District Consumer Commission.
Jurisdiction varies by state — confirm exact venue with a local advocate.
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Toll-free numbers — tap to call.
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